REAL-TIME ANALYST INTERN
Descripción de la oferta de empleo
Named one of the World's Most Innovative Companies by Fast Company in and again in , our mission is simple.
empowering people to consume tech sustainably by offering folks a high quality, accessible, and more eco-friendly alternative to buying new electronics.
Why? Refurbished tech helps lower our collective environmental impact.
We have indeed contributed to avoid the production of more than tons of CO2e worldwide since our launch in .
Be part of an exciting and growing international adventure that will change the way the world consumes tech.
We are seeking a highly motivated and detail-oriented Real-Time Analyst Intern to join our dynamic Customer Care Team.
As an intern, you will play a crucial role in ensuring smooth operational performance by managing and analyzing real-time data for our customer care operations, which are delivered through external Business Process Outsourcing (BPO) partners.
You will support the Capacity Planner and BPO Managers to help maintain service level agreements (SLAs), improve customer experience, and optimize staffing resources.
This role is ideal for someone looking to develop experience in workforce management, data analysis, and customer service operations.
Detalles de la oferta
- Back Market
- Sin especificar
- 03/12/2024
- 03/03/2025
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