SENIOR GLOBAL IT CATEGORY MANAGER

Job Title: Senior IT Global Category ManagerLocation: Madrid, HybridReporting to: Head of Indirect ProcurementAbout SwissportWe are a global leader in sustainable and responsible airport services provision, renowned for our unwavering commitment to safety, operational excellence, and exceptional service, shaping a future where air travel thrives on reliability, efficiency, and experience.In 2023, with the support of more than 60,000 colleagues, Swissport provided best-in-class airport ground services for some 232 million airline passengers and handled roughly 4.7 million tons of air freight at 115 cargo centres. Across a global network that is unparalleled in the industry, Swissport served airlines at 286 airports in 44 countries across six continents.The culture of Swissport is shaped by our corporate values, which guide our actions and decision-making processes. These values are at the core of our culture, shaping our business and underpinning our commitment to measuring our impact. They capture the essence of who we are at Swissport and help us deliver value across the entire company."Show You Care" underlines that our actions are perceived and valued from the perspective of the people around us. So, whatever we do, we do it purposefully and consciously, taking in the perspective of our colleagues, customers, and passengers.“Doing the right things” means that we do the things that are valuable to our colleagues, customers, and passengers. We are trained to do this safely and trusted to do the right thing in any given situation."Win as a Team" highlights the importance of teamwork. Either we win as a team, or we fall as individuals. Together, we can surpass ourselves and handle any situation.These values capture the essence of who we are and our unwavering commitment to excellence, and give actionable guidance for individual behaviour of employees, leaders, and executives, serving as a compass for how to act and deliver.Job SummaryThis role has the task to manage all IT procurement related activities on a global level, foster adaptation of procurement policy, develop category specific processes, lead sustainability and diversity required procurement activities with the key IT suppliers. The senior IT global category manager works in close collaboration with the different IT stakeholders and with the regional strategic procurement teams.Job ResponsibilitiesDefine, drive and implement IT sourcing category strategy or renew strategic sourcing category management plans.Identify key stakeholders; collaborate, advise and influence in a matrix organization.Identify business requirements, work with the stakeholders to define supplier requirementsLead RFI’s/RFP’s/RFQ’s, negotiate contractual terms with potential suppliers.Support strategic vendor qualification process.Carry out category spend, market and product analysis required for category profiling.Lead Category Councils worldwide involving the local procurement teams.Develop and execute an optimal sourcing strategy for the managed categories (IT Software, IT Hardware, IT professional services, Telco and Mobile, etc.).Lead contractual discussions with suppliers within portfolio of managed categories.Responsible for the spend cube accuracy for managed categories.Effectively assess supplier proposals using Total Cost of Ownership approach and considering SLAs and supplier ESG readiness.Set-up KPI’s and monitor service levels to ensure compliance and uninterrupted availability.Work closely with business stakeholders to build consensus and alignment for sourcing & procurement projects, advise and influence in a matrix organization.Manage costs (should-cost models, cost reductions, value creation, etc.) and drive savings.Set rules of engagement with divisions/country organizations (incl. subsequent control of compliance) with respect to scope of managed categories.Support and assist Head of Indirect Procurement with category specific analysis.Qualifications and CompetenciesBachelor or Master Degree in Procurement, Business, Economics, Supply Chain or equivalentMin. 5 years of experience as IT Category Manager or IT Vendor Manager having led Software and Hardware, Telco, IT services sourcing projects at regional or global level. Preferred experience (not must requirement) in airport and logistics related applications.Proven track record in delivering year to year cost savings, driving cost reduction and supporting transformation projects Excellent negotiating skills and understanding of contractual key terms.Strong process and project management experience, analytical skillsStrong leadership skills to effectively manage category processes, and cross functional teams in a matrix organizationAbility to work with key stakeholders in multicultural environment and at various levelsDown-to-earth and positive work attitude, hands-on mentality, team workerExcellent social & communication skills – able to clearly articulate position in a complex organizationEnglish skills at business level (written and spoken) is a must, any additional language is an advantage.