SENIOR PROGRAM MANAGER

WHO WE ARESeagull Software, LLC, is a global leader in real-time, item-level visibility and label management solutions, dedicated to powering the world’s most complex supply chains with innovative tools for traceability, authentication, and automated inventory management. Our BarTender™️ platform enables businesses across all industries to design, manage, print, and automate the production of labels, barcodes, and RFID tags, ensuring seamless tracking and compliance for over 100 billion unique identifiers each year. Leveraging the Mojix™️ high-security, scalable SaaS traceability platform, Seagull delivers end-to-end intelligence, harmonizing data to drive operational efficiency, enhance customer experiences, and reduce risk. Learn more at www.bartendersoftware.com.We’re a growing, profitable, mid-size business with a nearly 40-year history of leading in our field. Headquartered in Redmond, Washington, with offices across the United States, Europe, and Asia, Seagull empowers businesses worldwide to keep their products moving, traceable, and safe. You’ll work with global, talented, and diverse teams, passionate about what they do and its impact on everyone, everywhere. Join us and help shape the way the world works.LOCATION   This position works under a flexible work model and is hybrid at Madrid EMEA office, or remote in Spain. JOB SUMMARYWe’re currently searching for an experienced Program Manager to join our ranks and help us proactively organize bringing new products, features, and organizational changes to market. The ideal candidate will have a sharp business mind and proven ability to strategize and implement high-level program initiatives. As a natural leader, this person should have strong talent for project coordination and delegation. Ultimately, the program manager should be motivated by a desire to optimize productivity and nurture program success from inception to completion.WHAT YOU WILL DOThe Program Manager will manage the non-engineering aspects of bringing a SaaS product / feature to market. They will have strong engagement cross-functionally with marketing, sales, support, customer success and other groups. They will also have to work closely with software ops / scrum master team to align engineering deliverables with other group’s deliverables.Implement and maintain cross-functional processes for bringing products to market.Strategize, implement, and maintain program initiatives that adhere to organizational objectives.Develop program assessment protocols for evaluation and improvement.Maintain organizational standards of satisfaction, quality, and performance.Oversee multiple project teams, ensuring program goals are reached.Manage budget and funding channels for maximum productivity.Partner with Software Operations and Scrum Masters to coordinate engineering progress against other program deliverables.Define program controls, processes, procedures, reporting, etc., to manage programs Work closely with project sponsor, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives.Manage program and project teams for optimal return on investment, and coordinate and delegate cross-project initiatives.Identify key requirements for cross-functional teams and external vendors.Develop and manage budget for projects and be accountable for delivering against established business goals/objectives.Work with other program managers to identify risks and opportunities across multiple projects within the department.Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders.Manage the risks and issues that might arise throughout the program life cycle and take measures to correct them when they occur.Coordinate the projects and their interdependencies between the various projects and programs in the program.WHAT WE REQUIRE5+ years of experience in program management in SaaS.Exceptional skills in leadership, time management, facilitation, and organization.Fluent English essential. Excellent oral and written communication skills, with a proven ability to manage stakeholders at various levels. Outstanding knowledge of change management principles and performance evaluation processes. Willing to work with people from various nationalities, countries, time zones and locations. Must be able to work a flexible schedule that supports East Coast USA working hours. Travel up to 20%.EDUCATION Bachelor’s degree (or equivalent) in business administration, software, or related field.COMPENSATION & BENEFITSCompensation for this full-time job is an annual base salary between € 46,000 -€ 69,000 with the potential for an annual discretionary bonus. The specific salary offered to a candidate may be influenced by a variety of factors, including but not limited to the candidate’s relevant experience, education, or location.  Work in an international, dynamic and passionate environment with a great company culture.  Flexible working environment: Work from home or at our Madrid office. Join a growing and stable international Company.  Company paid Private Medical and Life Insurance.  Flexible compensation benefits program (Transportation card, Lunch tickets etc.).  Professional training, and development opportunities available.  TERMS OF EMPLOYMENT This is a full-time position with benefits. "Contrato Indefinido"/ Permanent contract  You must be able to provide documentation that proves authorization to work in Spain upon hire. OUR CULTURE  We offer a dynamic, culturally diverse, and fun environment where people with energy, creativity, and passion work together to deliver amazing product experiences for our customers. Join a team where your background is valued and respected, and your unique insights and ideas contribute to building a culture of diversity, equity, and inclusion.   EQUAL EMPLOYMENT OPPORTUNITY  Seagull Software, LLC, is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of recruiting and employment.