SENIOR SALES ASSOCIATE COLLECTION SPECIALIST

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Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, produces a range of products under his signature Michael Kors Collection and MICHAEL Michael Kors labels. These products include accessories, footwear, watches, jewelry, men’s and women’s ready-to-wear, eyewear and a full line of fragrance products.
Senior Sales Associate Collection Specialist
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
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Passionate for Fashion and Fast Paced environment, our MK Ambassadors represent the vision of Michael. Empowered individuals with high communication skills capable of delivering an elevated Customer Experience, sharing brand heritage, product craftmanship and building relationships with clients. As team players, you are collaborative, always being positive in our daily challenges with Speed, Energy and Optimism.
As a Senior Sales (Collection Specialist) you will deliver exceptional client experiences through client engagement as well as deputies for the store management team.
What you’ll do:
• Support the Management Team with managing the day-to-day operations. You will lead by example and support the management team with suggestions on improvements to boost boutique performance.
• Demonstrate a constant awareness and strive to achieve key performance indicators and targets.
• Train the team though product knowledge and motivate them to get involved in collection sales.
• Provide excellent standards of customer service at every opportunity.
• Engage with VIC clients through storytelling and ensuring great customer service.
• Plan and support client engagement events and collaborations with partners.
• Maintain your own client database as well as engage and build relationships with new clients, ensuring repeat visits and customer loyalty and amplify your own portfolio.
• Ensure merchandise presentation reflect VM standards and the general cleanliness of the boutique.
• Resolve customer complaints by investigating problems and sharing solutions with the store management.
• Play an active role in replenishing stock according to company procedures and policies.
• Participate and support the team in stock takes as and when required
• Store administration, stock management and visual merchandising
Requirements:
• Extensive experience in luxury space (five years or more)
• Local language and English is required, other languages are a plus
• Strong network of potential clients
• Excellent understanding of materials, textiles, and alterations
• Charismatic leader, proactive, curious, always willing to help and ability to work under pressure
• Commercial and focus on goals profile
• Connected individual (Lifestyles, Cities, City Culture, etc.)
• Up to date on each season’s collections and trends and inspiring others utilizing strong knowledge within the fashion industry
What we offer:
• Competitive compensation package
• Employee discount across Capri group
• Employee wellbeing program
• Exciting career opportunities
• Positive and open-minded work environment
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At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V