SENIOR UNDERWRITER LIABILITY

At RSA our purpose is to help people, businesses, and society prosper in good times and be resilient in bad times. We have offices in Luxembourg, France, Spain, Belgium and the Netherlands, where we’ve embraced hybrid working and empower our 250 plus people to work flexibly in their country of employment to suit their needs and those of our customers. Our customers benefit from the diverse perspectives of our teams that serve them, solving complex problems with creative ideas. As proud member of the Intact family, we’re part of something bigger with a presence in North America, the UK, and Europe. We aim to build a speciality solutions leader by capitalising on a vast market opportunity, while maintaining a sub-90 operating combined ratio.We want you to succeed with us and grow with us – and we’ll give you the tools, flexibility and learning opportunities you need to do it. Our Core BeliefPeople are at the heart of our organisation – and of our success. How we do things is just as important as what we achieve. We are a purpose-driven company based on values and a belief that insurance is about people, not things.Culture and Community Our Values guide our decision-making, keep us grounded, help us outperform and are key to our success. Our values are – Integrity, Respect, Customer-driven, Excellence, and Generosity. We provide an open and honest workplace – where everybody contributes, and every view is listened-to and respected. Social ImpactOur customers are our advocates. Insurance is about people, and helping people be resilient in bad times is the reason we’re here. It’s also why being Customer-driven is one of our Values. Our people are engaged. Our people are central to our success. That’s why we invest in the well-being and development of our employees and create an environment where they can be resilient and thrive. Being a most respected company is about financial outperformance and helping society. Building resilient communities speaks to our purpose and builds on over a decade of investment and leadership. So, if you are looking to take the next step in your career, work with the best in the business, and open a door of opportunity, contact us today!Job DescriptionWe are currently looking for a Senior Liability Underwriter for our Liability department. This job includes underwriting large, complex or specialist cases to achieve new business and retention targets. You will spend the majority of your time driving underwriting decisions, actively contributing to business development activities and liaising with customers and brokers. You will deal with customers and third parties independently and on a one-to-one basis. You will be a senior member within the Spanish Liability team where you will act as point of contact for junior members in the team. You have strong analytical, relationship management and communication skills. Key Responsibilities:Reviewing allocated complex and/or large Liability cases and delivering underwriting decisions against company Plans and within agreed timeframes, in order to secure profitable business within authority level and risk appetite.Taking ownership and accountability of your Liability book of business of large and complex accounts and being able to deliver on set KPI’s as per company Plans.Contributing to the creation of segment and local business development plans which identify existing and regular flow of new business opportunities.Ensuring an effective relationship with Underwriting and Commercial colleagues and other stakeholders.Accessing and applying available UW Tools, Rating Engines, Protocols and technical insights in order to best satisfy the needs of clients and brokers by providing tailored insurance solutions.Clearly and positively articulating our proposition and risk appetite.Maximising profitable business growth through: Reviewing existing Liability business and/or seeking out and following up on new business cases. Effectively negotiating and delivering underwriting decisions through following agreed processes and designated authority levels. Promptly managing non-standard, large and/or complex Liability cases and if outside of licence escalating to the relevant Business Lead and work with them to deliver an outstanding service to the broker/client. Accessing senior direction and support as appropriate. Developing a trusted, deep and long term relationship with selected brokers to generate progress and close new, up selling and cross selling business opportunities. Managing and working with others to take responsibility for effectively and promptly resolving broker and/or client complaintsBeing aware of and adhering to our regulatory framework at all time.Providing guidance and coaching to less qualified/experienced colleagues where appropriate.Ensuring the Underwriting Assistant Team & the OPS Team capture and record data in a timely and accurate fashion.Following up on timely policy documentation issuing by liaising with the relevant (internal or external) departments.Progressing through license levels in line with your individual development plan.Skills and Experience:You have a Bachelor and/or Master degree and solid experience in Liability Underwriting. You have an analytic mind and you are comfortable taking ownership and accountability, with a proven ability to execute in accordance with company Plans.You have an internal and external network of contacts both within the Functional Liability community and beyond.You are a team player and are seen as a role model by peers and more junior staffYour English is fluent as well as your Spanish. Please note the role is based in Madrid, and you may be required to travel occasionally.RSA Luxembourg SA (RSAL) is committed to ensuring that your privacy is protected, as the data controller, we take the necessary measures to ensure the security and confidentiality of the personal information it holds or processes in compliance with the General Data Protection Regulation (EU) of 27 April 2016 ("GDPR") and the Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales. The data you provide will be processed as part of our candidate selection process. The legal basis for this processing is our legitimate interest in considering your application. Unless you object, your CV will be kept for two years after our last contact with you. We may kept your data for the duration of the employment contract in the event of recruitment. Once your employment has ceased, your personal data will be only retained for as long as is necessary to satisfy any legal, accounting or reporting obligations. Intact Group companies and third-party partners may be recipients of your personal data when required. Sometimes your personal information may be sent to other parties outside of the European Economic Area (EEA) in connection with the purposes set out above. We will take all reasonable steps to ensure that your personal information is treated securely and in compliance with data protection regulations. In accordance with data protection laws, you have the right to access and obtain a copy of the data concerning you, object to the processing, have it rectified or deleted. All you have to do is write to the RSAL Data Protection Officer to the following address RSA Luxembourg, S.A. Edif. Torre Europa, Pº de la Castellana, 95 – Planta 19 28046 Madrid (SPAIN) or send an email to the following address RSA.DP@eu.rsagroup.com. We will ask you to confirm your identity if we need to, we have one month from receiving your request to tell you what action we have taken.