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SERVICE ENGINEER

Descripción de la oferta de empleo

🌍 The textile industry is one of the most polluting industries in the world. Did you know that? 🚀 *JEANOLOGIA* is radically changing how things are made by developing sustainable techs for garment finishing which are shaking up the industry! We collaborate with both brands and manufacturing/textile finishing centers with a clear objective: Transforming the textile industry into an eco-efficient and sustainable area of activity. 🔎 We’re currently looking for a *SERVICE EXCELLENCE TECHNICIAN* based in Valencia for supporting our team. Do you want to be part of this revolution? 👨‍💼 Our Service Excellence Department is in charge of dealing with our customer’s machinery pools in order for all our technologies to be properly installed and always in full operation. 👨‍🔧 Being an active part of our team, you’ll play a critical role by providing the customers with the technical service they may require to keep their production efficiently running. 👉 This position combines both technical and customer service duties being perfect for a dynamic, proactive and problem-solver profile. 🔧 How to achieve this challenge? By performing the following duties: • Checking the installation requirements and its status to ensure the effective installation of the machinery. • Installing *Jeanologia*’s techs at our customers’ facilities. • Carrying out technical troubleshooting to diagnose remotely / in field the machinery incidents. • Repairing the customers’ machinery pools, always providing them with an effective technical solution. • Recording the incidents within the company’s ERP, as well as following-up its evolution until they’re fully solved. • Effectively controlling & updating the technical stock along with the Customer Experience Department. • Providing technical trainings to the customers’ staff on any matter regarding *Jeanologia*’s techs implementation. • Collecting any query or technical improvement suggested by the customers and communicating such info to the concerned departments of the company. • Supporting both the Service Excellence & Customer Experience teams with any administrative duty they may need. • Providing the sales team with the technical support they may require. 📋 Requirements: - Degree in Engineering having majored in electronics or electrical & basic mechanical notions. - 1 year of proven industrial experience installing & repairing machinery, as well as carrying out maintenance tasks. - Highly valuable having textile machinery related experience. - Intermediate English level both written & spoken. - We’re looking for a problem solver with initiative and eager to learn within a super dynamic environment. - Availability to travel and visit our customers manufacturing centres. 👉 If you think you’re a good fit for this position, DON’T MISS THE CHANCE and apply for this position!
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Detalles de la oferta

Empresa
  • Jeanologia
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 05/11/2024
Fecha de expiración
  • 03/02/2025
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