STORE MANAGER - FUENCARRAL

Store Manager - Fuencarral
ABOUT THE BRAND
At Karl Lagerfeld, we are driven by Karl’s mantra: “Embrace the present and invent the future.”
Always contemporary and forward-looking, the House of KARL LAGERFELD shares the creative vision and design aesthetic of its iconic founder, Karl Lagerfeld.
We are the only fashion house that carries Karl’s name on its door and we strive to live up to this responsibility in everything we do, every day, with the utmost joy and passion.
Our headquarters in Paris and in Amsterdam are home to a highly diverse and driven team of KARL family members that hail from over 50 countries. Together, we aim to create meaningful stories and product concepts that connect to Karl’s world and iconic attributes.
Women’s & Men's ready-to-wear, bags, small leather goods, swimwear and underwear are managed directly from our Amsterdam headquarters, while other categories, including footwear, fragrances, eyewear and more, are developed with best-in-class licensing partners.
We connect with our consumers on multiple levels, ensuring that our online and offline approach goes hand in hand. We thrive to maximize consumer engagement via more than 200 KL stores worldwide, our premium wholesale partners, and our strong digital footprint, spearheaded by our KARL.COM flagship store, which reaches 96 countries. Our digital channels currently represent more than 30% of our overall full-price business.
We are a dynamic, fast-growing and inclusive company built on professionalism and strong values. At KARL LAGERFELD we’re committed to working toward the highest standards of sustainability and integrity across all areas of our business. In 2019, KARL LAGERFELD joined as a founding member of the Fashion Pact, a global sustainability initiative seeking to transform the fashion industry through objectives in three areas: climate, biodiversity and ocean protection.
THE ROLE:
We are recruiting for a Store Manager for our KARL LAGERFELD JEANS Store in Madrid. This a fantastic opportunity to join a strong and successful business with ambitious yet realistic growth plans. This position is responsible for achieving the sales and profit targets. You manage and coordinate the daily operations of the store and sales staff and report the results of your work to the Head Office in Amsterdam. You will work continuously on improving the service quality in the store and ensure that a store ambiance is achieved in line with the corporate identity.
Tasks and responsibilities
• Minimum of 4 years of progressively responsible Retail/ Outlet experience, with a minimum 3 years management experience
• You are strong in building and maintaining customer relationships and you also like to work with different departments, you think ahead and bring structure
• Good knowledge of the fashion retail market and customer
• Extensive experience and ability to lead the delivery of a high level of customer service
• Retail operations, budgeting, KPI coordination, customer service, leadership and sales experience required
• Communicate honestly, openly and constructively
• Build team commitment and drive a positive atmosphere on the sales floor
• Contribute to an inclusive culture of diverse styles and talents working toward a clear purpose
• Ability to communicate and report (orally and written) in English
• Demonstrate flexibility and innovation in recognizing and reacting to the changing business environment
• Set challenging but obtainable goals with an emphasis on service quality, and customer satisfaction, as well as financial performance
• You love working in the fashion business
• You love to work with international clients
JOIN #TEAMKARL
The collective vision of KARL LAGERFELD is to be the most connected global designer brand, inspiring consumers through luxury collections and immersing them in the World of KARL. If you are interested in joining #TEAMKARL, we invite you to submit your application today.
At #TEAMKARL, everyone has the freedom to give their opinion, grow in their career and be part of a genuinely caring and inclusive team. We welcome people from all backgrounds, with different perspectives, ideas and experiences to work with us.