SWEDISH CUSTOMER SUPPORT REPRESENTATIVE BARCELONA SPAIN
Descripción de la oferta de empleo
Customer Support Representative Location.
Barcelona Spain (Onsite) Employment Type.
Fulltime Join our vibrant and supportive team in Barcelona! As a Customer Support Representative youll be the goto person for helping customers resolve issues provide excellent service and ensure a smooth experience for all.
Key Responsibilities.
Respond to customer inquiries via phone email or chat delivering quick and efficient resolutions Maintain uptodate knowledge of products and services to assist customers accurately Escalate any complex issues to the senior team ensuring highquality service Record interactions in the system and meet the agreed service level agreements (SLA) Collaborate with your team on special projects when needed Provide coverage for team members during absences and work with different teams when required Take ownership of issues ensuring complete resolution or escalation when necessary Requirements.
Native/Fluent in Swedish (both written and spoken) English proficiency (B2 level) 1 year of customer service experience Automotive industry knowledge or experience with electric vehicles is a plus Strong IT skills with experience in Windows MS Office and internet configuration Excellent communication skills and the ability to handle customer inquiries effectively What We Offer.
Competitive salary based on experience with salary increase after the 7th month Worklife balance.
Monday to Friday AM PM schedule 23 days of paid annual leave A dynamic creative and friendly team environment Guidance and tools to help you reach your full potential Ready to make an impact Apply now and join a supportive positive work culture in beautiful Barcelona! #CustomerSupport #BarcelonaJobs #SwedishSpeaking #CustomerService #JobOpportunity Remote Work.
No
Detalles de la oferta
- Cross Border Talents
- Sin especificar
- 06/09/2024
- 05/12/2024
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