TEAM LEAD (GN) FOR ROLLOUT, TRANSITION & SUPPORT TEAM

Why SoftwareOne? SoftwareOne is powered by Swomies!   Every day, + SoftwareOne colleagues care for demanding business challenges with intelligence and grit.
And every day,  400+ Professionals in 20+ countries   build and operate the systems that run SoftwareOne.
Those 400+ individuals deliver 24/7 support through different time zones and work in a hybrid  Multi-Cloud   environment  (AWS, Azure).
This team is called "IT & Solutions" (formerly BUSINESS IT) and is leading SoftwareOne's internal transformation by rethinking traditional IT and business operations, while  driving innovation  and efficiency for its thousand's employees worldwide.
#DrivenToDeliver #IgniteTheMagic        Team Lead (gn) for Rollout, Transition & Support team   team.
Internal IT of SoftwareOne | Customer.
Business Domain Marketplace pensum.
full time | location.
Poland (preferred), Germany, other SoftwareOne legal locations (optional) | working model.
remote or hybrid       The role Fabian Gilbert* is the Hiring Lead you`ll mainly talk to when it comes to more details about the role, environment of work and career perspectives.
Fabian summarized the role as follows.
As the Team Lead, you will have the outstanding opportunity to lead and develop a Rollout, Transition & Support Team within our ITS department.
Your exceptional leadership skills will drive the team towards achieving their goals and cultivate a culture of excellence.
You will help your team in solving incoming requests, especially related to our ERP system and custom applications related to purchasing and sourcing processes.
Additionally, you and your team will support in migration projects, e.
.
data migration projects during M&A activities.
You will be responsible for efficiently implementing new features and products, ensuring flawless functionality and user happiness.
In addition, you will conduct trainings, build training materials, and support colleagues and clients in efficiently using our applications.
* for more information about Fabian, his leadership style and what drives him please have a look to his LinkedIn profile.
https://www.
inkedin.
om/in/fabiangilbert/   What we need to see from you To excel in this role, you should have.
Extensive experience working with ERP systems, particularly Microsoft Dynamics, with a proven track record of successful implementations and support.
Experience in 2 nd / 3 rd level IT-Support, related systems processes and requirements Experience in facilitating meetings and trainings for small and medium audiences Experience handling an international team in an international company, showcasing strong leadership and cross-cultural communication skills.
Customer empathy and understanding Excellent problem-solving skills and paying close attention to details   This is what makes us special as an employer.
At SoftwareOne, we value inclusivity and collaboration.
We offer a global company culture, where you can come as you are and wear what you feel comfortable in, not just while working from home! We defined our lived culture through 7 core values (https://www.
oftwareo ne.
om/en/our-story/our-values) We believe in flexible work arrangements, allowing you to do great work from anywhere and deliver excellence everywhere.
In addition, we have incentive programs that reward colleagues who go above and beyond.
Life long learning, training initiatives, mentoring & coaching...
not just buzz words for us.
It`s lived reality.
#HireToGrow Humility is our character, as we optimize our internal structures and feedback culture constantly to be your Employer of Choice, today and in future.
For local benefits & incentives (GER and CH), you can check our current benefit list here.
https://www.
oftwareone.
om/de-de/karriere/dach/benefits   If you are interested in applying for this exciting opportunity, please click the "apply" button and upload your documents.
We can't wait to receive your application!       You know someone who could be interested in working with us as well? Share this job (or another) with your network and get the chance of our referral bonus for external referrers.
https://www.
oftwareone.
om/en/careers/external-referral-program     Any questions? E-meet the Talent Acquisition Partner! Nicole is your partner in crime for this role.
She`s happy to build bridges for you to the best career perspectives at SoftwareOne.
I`m happy to help you with insights and try to answer all your questions.
Feel free to connect with her on LinkedIn https://www.
inkedin.
om/in/nicole-radtke/   #LI-NR   Related Keywords.
Business Analytics | Team Lead | Leadership | Management | Enterprise Resource Planning | Microsoft | Support | First Level Support | Second Level Support | Third Level Support | Intercultural | English  Job Function IT & Solutions Accommodations At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.
SoftwareOne welcomes applicants from all backgrounds and abilities to apply.
If you require reasonable adjustments at any point during the recruitment process, email us at .
Please include the role for which you are applying and your country location.
Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you.
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