TECHNICAL BSS CONSULTANT

Mjølner Informatics has established a strong presence in Madrid, Spain, and we are now seeking a new Technical BSS Consultant to join our team. Collaborating with Denmark's largest integrated telecom company, your primary focus will be maintaining and growing their BSS system to create new business capabilities. You will be part of a newly formed, dynamic team with diverse expertise and a shared focus on delivering impactful solutions. Who is Mjølner? 🏰 Mjølner Informatics is a leading Danish software company specializing in the design and development of cutting-edge software solutions across various industries. Rooted in Scandinavian work culture, our values emphasize trust, low hierarchy, employee autonomy, and informal communication. Our professional and social activities foster a strong sense of community and collaboration. Our clients include large international companies spanning industries such as utilities, telecommunications and AI. Known for innovation, quality, and excellence, we've earned a reputation as a trusted partner for businesses navigating the rapidly evolving technological landscape. Your Role as a Technical Consultant 🚀 As a Technical Consultant, your primary responsibilities will be to: Maintain and develop the telecommunications BSS system (Cerillion) where new product offerings are stored, as well as the core telco processes related to the product catalog and provisioning Configure, troubleshoot and manage product packages, workflows and provisioning in the platform Troubleshoot technical issues by identifying root causes and implementing solutions Use SQL for database querying and management Utilize ticketing systems to manage and prioritize support requests Deliver technical support to sales teams and other stakeholders Work in agile methodologies with members of the team Collaborate with key stakeholders in this business-critical project You will collaborate closely with key teams to ensure that business requirements are accurately translated into technical functionality. Your role will also include supporting our customer in their efforts to offer an optimal product mix and launch new products aimed at driving business growth and enhancing customer satisfaction. You'll work in a hybrid setup, combining onsite days at our Madrid office with remote collaboration with teams in Denmark. Periodic travel to Denmark is part of your onboarding and continued collaboration, allowing you to connect with colleagues and immerse yourself in our company culture. Freedom with responsibility and respect for family and free time is key to our culture, which is why you are in charge of your own day-to-day activities. Your Qualifications 👷🏻 To excel in this role, you should have: Fluent English SQL knowledge and experience Programming concepts and fundamentals Understanding of system integration concepts (API, REST, JSON) Basic Excel skills Strong analytical capabilities Experience working in diverse, international teams Responsibility, proactivity, and ability to think abstractly Availability to travel occasionally to Denmark for client meetings and team-building activities If you are familiar with Cerillion platform, JBoss, Linux environments, billing systems, Ansible, Liquibase, and other CI/CD tools, as well as testing and automated testing experience, it is a plus, but not a requirement. What Can Mjølner Offer You? ⭐️ In addition to a competitive base salary, our compensation package includes a range of benefits that can be customized to fit your individual needs. These include: ✔️ Health insurance ✔️ Paid time off: we understand the importance of work-life balance and offer generous vacation, sick leave, and personal time off allowances to support your well-being ✔️ Professional development: we believe in investing in our employees' growth and development and offer opportunities for training, education, and career development ✔️ Other perks: We offer a range of other perks, such as flexible work arrangements, gym memberships, commuter benefits, food tickets, etc. Apply Now ✉️ Submit your application today by clicking the "Apply" button. For any questions, contact: Alejandro Andrés – Department Manager at 📧 aan@mjolner.com We look forward to hearing from you!