TECHNICAL SUPPORT AGENT FOR THE GERMAN MARKET
Descripción de la oferta de empleo
We offer multilingual support in various languages tailor-made to the needs of our diverse markets.
We focus on customer service, sales, and technical support solutions for clients worldwide.
CPM International celebrates diversity! We welcome everyone & embrace unique styles.
Our accessible workplace fosters inclusion & empowers you to bring your whole self to work.
Join us & contribute to a vibrant & innovative culture! Our Client Netatmo develops ground-breaking, intuitive, and beautifully designed connected consumer electronics.
Truly smart, our innovative products provide a seamless experience that helps users create a safe, healthy, comfortable, and eco-friendly.
As a Technical Support agent, you will handle tech queries over email and chat and strive for first-contact resolution.
We Care.
Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service.
We´re Curious.
Proactive approach to problem-solving and a “can do” attitude.
We Achieve Together.
Strong teamwork ethic, contributing to personal and team targets/SLA while working on personnel targets.
What you will be doing? Understand and respond to client's requests (by email and chat) Analyse the client's situation to reply to them quickly and efficiently Identify technical incidents, apprehend them, and provide an appropriate solution Offer adequate solutions with a positive approach Organise product returns and follow up on exchanges and repairs
Detalles de la oferta
- CPM International
- En toda España
- Sin especificar - Sin especificar
- 20/12/2024
- 20/03/2025
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