TRAINING SPECIALIST
Descripción de la oferta de empleo
At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet.
e are a professional, dynamic, multicultural team in rapid international growth, seeking new partners to help us create the best and most forward-thinking travel company of our generation.
hat do we do?Exoticca is a leading travel platform in Europe and North America, offering exciting, memorable, and affordable travel experiences in over 65 locations! We’re looking for experienced training professionals to join our team as a “Customer Success & Sales Training Specialist”, at one of today´s fastest-growing travel companies.
You will be responsible for planning, managing, and delivering sales and product training.
hat will you do? Plan, develop, and deliver new hire induction and refresher training.
Liaise with operations and quality to assess and plan training needs.
Keep up to date with all processes, procedures, and product changes.
Review, amend, and update training content as appropriate.
Measure and analyze training and trainer effectiveness to identify improvement areas.
Assess training needs across teams.
Help design, deliver and evaluate training for both technical and soft skills.
Work in partnership with Operations to implement a continuous improvement culture and methodology.
Create and administer agent Knowledge, analyze results and implement improvement initiatives.
Facilitate workshops and development sessions as required.
Keep up to date with knowledge of our products, pricing, promotions, and procedures.
Detalles de la oferta
- Exoticca
- En toda España
- Sin especificar - Sin especificar
- 03/12/2024
- 03/03/2025
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