UK CUSTOMER & COMMERCIAL ANALYTICS GRADUATE PROGRAMME
Descripción de la oferta de empleo
Newbury and London (dependent upon placement) + *Hybrid Salary.
Competitive salary of £, sign on bonus of £, plus annual performance bonus and Vodafone benefits Working Hours.
Full time 37.
hours per week – Mon to Fri Duration.
2 years *Hybrid At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things.
Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role.
We ask people to come into the office 2-3 days each week, on average 8 days a month.
Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
Who we are We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world.
With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company.
We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
What you'll do Our two-year programme in Customer & Commercial is data-driven.
Our analytics team create new insights daily to help us make decisions on.
• How to maximise profit from our sales activity • How we can support our vulnerable customers through the cost-of-living crisis • How we ensure our customers can pay in a way that suits them This data enables us to take full accountability for optimal commercial performance, customer experience and risk management.
Meanwhile, our fraud and financial crime team uses best in class capability and decision making to ensure Vodafone and its customers are protected from harm.
Working in this function, you will have a direct impact on our customer’s journey.
You will develop critical analytics and insights skills to help us make decisions that impact our customers, whilst maintaining a commercial mindset to drive growth for the organisation.
But it doesn’t stop there; you will develop stakeholder management skills and build strong networks across Vodafone UK, work on projects using critical thinking to solve problems for our customers and be part of shaping the future of customer experience at Vodafone.
The breadth of skills developed on this programme will lay the foundations for future success in a career that could take you in several directions.
If you have a passion for optimising customer experience to drive commercial growth, this is the programme for you.
On completion, these experiences will help shape your next career move.
Who you are You don't just care about customers; you're obsessed with ensuring their satisfaction Your interpersonal skills are not just great; they're exceptional.
You effortlessly connect with others Change isn't a challenge; it's an opportunity.
You excel in dynamic environments Your thinking is innovative and forward-looking.
You're the one who constantly seeks new, creative solutions If you’re driven for growth, development and new challenges, you're our kind of graduate.
We thrive on your ambition.
Our Spirit behaviours are more than just words; they're our way of life.
We're looking for graduates who embody these values every day.
What we offer We believe that taking care of our employees is the key to their success.
That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects, plus quarterly ‘Spirit’ days to focus on your personal development, wellbeing and mental health.
We offer an extensive benefits package that can be tailored to suit you, including employee discounts, retail vouchers, pension plan and share schemes.
We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.
Application Process At Vodafone, we believe in creating a hiring process that empowers everyone to be at their best.
This involves the following steps.
1) Eligibility questions 2) Online assessment – includes a video interview and a logical reasoning assessment 3) Assessment centre Please note the following.
Applications close on 30th November , however, we may close early if we’ve received some game changing applications – so make sure you apply early! A 2.
in any degree, recently graduated – i.
.
a bachelors or masters obtained or to be obtained between June and August You must also have the correct right to work documentation in place for the full programme duration.
We do not accept the Graduate Route Visa.
Please note that you can only make one application to one of our Discover programmes for .
We will only consider your first application.
Together we can Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.
odafone.
om/uk/applying-to-vodafone/) for guidance or contact us at Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.
We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.
We actively encourage everyone to consider becoming a part of our journey.
Detalles de la oferta
- Sin especificar
- En toda España
- Sin especificar - Sin especificar
- 10/11/2024
- 08/02/2025
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
We are looking for a junior technical customer success specialist to join our customer success team... ability to multitask and handle multiple customer inquiries simultaneously... apply problem-solving skills and resourcefulness and show our customers what customer obsession is really about......
Graduate worldwide es un programa enfocado al desarrollo de profesionales en busca de experiencias internacionales... otros datos del puestose ofrece : - programa de desarrollo profesional y competencial exclusivo con el programa graduate worldwide... disponibilidad de movilidad internacional/ expatriación......
Strong sales and customer relationship-building skills... the goal is to make sure that every qualified enquiry becomes a booking and an engaged customer... b2b recursos humanos select luxury customer service specialist for consolidated business group dedicated to providing services related to tourism......
Home support / live in - patrocinador visa - reading uk reach_hr es una empresa especializada en la contratación de profesionales sanitarios... estamos buscando un asistente de salud para brindar atención médica domiciliaria en el área reading - uk funciones: asistencia domiciliaria / live in - higiene......
This graduate program provides you a unique opportunity of 12 months development in our specialty tires markets with excellent career opportunities afterwards... university degree high excel and pbi abilities sales understanding of diverse market requirements financial understanding (business plan, financial......
As a valuable member of the customer success team, your role encompasses ensuring the success of our largest enterprise customers... requisitos del puesto completion of a master’s degree/mba or an equivalent qualification is required, coupled with practical work experience, preferably in hr tech, within......
Asistente sanitario - atención domiciliaria - beneficios - reading uk reach hr es una empresa especializada en la contratación de profesionales de la salud en el reino unido... proporcionar primeros auxilios e inmovilización de los ancianos en caso de accidente... se le informa que puede cancelar la......
Live in - visa patrocinada - asistente de atención médica uk reach_hr es una compañía que se especializa en reclutar a los profesionales de la salud... experiencia / entrenamiento como asistente geriátrico es considerado un activo;- motivación para trabajar con este tipo de pacientes;- flexible para......
Asistente de atención médica - visa patrocinada - home care - alojamiento pension plan - dorchester uk reach hr es una compañía que se especializa en reclutar profesionales de la salud... motivación para trabajar con este tipo de pacientes... al responder a este anuncio, confirma que acepta recibir de......