TRABAJO AGENCY MANAGEMENT CUSTOMER SUPPORT BARCELONA, BARCELONA

customer contact management core model processes include the management of customer requests, claims and disputes from internal stakeholders and external 3rd party...

customer care & support manager... • participate in the development of customer support strategies and policies... • assist in the creation of support metrics...

? we're hiring! customer & technical support specialists ?we are looking for two talented professionals to join our customer support team:✅ customer support specialist...

Collaborate with the central change management team and the project deploy responsible to organize the change management actions... your job, as customer care project...

Previous experience in customer support... look after the agent customer support journey... report to the liveoperations customer manager... not your usual app...

Knowledge of learning management systems (lms) and online collaboration tools... requirements:experience in training and/or onboarding, preferably in the customer...

Documenting calls and cases in our customer relationship management (crm) tool, ensuring a seamless support experience... building and nurturing excellent customer...

Experience in omnichannel management... accountability and great project management skills... customer journey mapping and cx improvement: support local teams in...

Implement scalable support structures to meet business growth and evolving customer needs... we support you in your professional ambitions...

Strong leadership, influence, and change management abilities... hands-on experience of sap (in s4 hana preferably), mdg, condition contract management modules...

Head of demand management... • experience with kpi management and performance measurement for demand management teams... | project management | management | allianz...

customer relationship management: build and nurture strong, long-lasting relationships with key pms clients, ensuring they receive unparalleled support and value...