TRABAJO ANALYST CUSTOMER EXPERIENCE BARCELONA, BARCELONA

Track and report customer experience kpis & performance... reporting to the global manager of customer experience (cx), you will be part of a multicultural a-team...

About the team   #wearedigital – we create memorable, seamless customer  by leveraging digital modalities and innovations, automation, and digital mindset, to...

Previous experience in customer experience or marketing analytics is strongly preferred (familiarity with csat, arpu, retention and churn)...

Currently, we’re developing our customer service department and we need a customer experience escalation specialist... joining our customer experience team comes...

Requirementsstrong preference for candidates based in barcelona, spain; willing to consider candidates able to relocate to barcelona native / fluent in norwegian...

experience in jupyter/ipython notebooks and pipelines orchestration... report to the head of customer compensations within the operations team...

Detect and propose customer experience improvements with the contact center... valuable in customer service or similar... propose improvements and implement them...

You will be part of the customer service experience department performing the following functions... people with high orientation to customer service and passionate...

customer-oriented mindset, with the ability to identify and address customer needs... role overview:the customer success manager & analyst (spanish, italian, english)...

) customer success: - construir y mantener relaciones con las key accounts en españa - ayudar al equipo a identificar potenciales oportunidades de upselling y cross-selling...

Rôle -: crm business analyst location : barcelona, saint cugat (onsite work)employment type – full timeexperience needed-4 to 5 yearsmust have experince in crm to...

customer experience specialist   grade: 2... · monitorización periódica de los customer journeys individuales, potenciando el trabajo transversal con los distintos...

Para nuestros servicios corporativos en barcelona necesitamos incorporar un/a customer experience agent, personas que sientan nuestros mismos valores y que quieran...

experience managing high volume of customer engagements... experience working in the it (software) industry in areas such as pre-sales, customer engagement, customer...

Provide general administrative support to the customer success team as needed   special projects: support various projects aimed at improving customer success processes...

The objective of this role is to optimize the customer onboarding and adoption processes to improve renewal rates, customer satisfaction and customer success in...

Handle customer inquiries, process returns, and resolve customer issues promptly... understand customer expectations and translate the voice of the customer for...

Ux/ ui experience... experience with project management tools such as jira, asana, or trello... experience with business process modelling (bpmn) and workflow modelling...

Leads customer experience initiatives and ensures market intelligence is clearly gathered and documented... the role will be focused on product demand, strategic...