TRABAJO B2B CUSTOMER SUCCESS EXPERT BARCELONA, BARCELONA

Prepare and maintain customer order database... ensure customer satisfaction through high quality service... as the b2b customer success representative , you will...

Experience with (or strong interest in) digital customer success strategies and customer success platforms... contribute to our digital customer strategy, using...

• use insights from customer interactions to recommend improvements to the onboarding and customer success processes... additionally, as an expert in customer success...

If you live out of barcelona, you can fully telework the role will be part of the customer success management team based in barcelona, and will contribute to the...

Experience and functional understanding of sales, promotion management, b2b, customer management processes and related data points... are you a data governance expert...

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As a digital customer success partner, you will be responsible for a large portfolio of enterprise customers... what you´ll do   complete proactive customer outreach...

Qualifications proven experience in account management or customer success roles, preferably in a b2b environment... hello!at factorial, we're looking for a team...

**qualifications**proven experience in account management or customer success roles, preferably in a b2b environment... hello!at factorial, we're looking for a **team...

You will leverage your experience and passion in relationship management, creative problem solving, and customer success to drive business outcomes for your customers...

Your responsibilities and impact working as a customer satisfaction expert will be:support of new/existing customers close cooperation with the sales, application...

Your responsibilities and impact working as a customer success manager will be:support of new/existing customers close cooperation with the sales, application engineers...

You will focus in retention and renewal of existing clients (b2b) customer support via phone and e-mail solve customer concerns and escalate issues when appropriate...

You will also contribute to onboarding efforts by guiding new users and helping them integrate the platform into their daily operations, as well as supporting customer...

In we created the digital hub in barcelona to offer the best customer experience and innovation to b2c and b2b channels...   people are at the heart of our success...

Collaborating with customer experience and product teams, customer marketing identifies and leverages opportunities to enhance the customer journey and amplify impact...