TRABAJO B2B CUSTOMER SUCCESS TECHNICAL BARCELONA, BARCELONA

customer success partner involved in the accounts, to ensure customer success... support tickets handling, bridging customer queries and requirements from technical...

customer success manager for the allianz cyber defense center (ciber security, barcelona)... • you are able to translate technical topics to business stakeholders...

Problem-solving: proactive in addressing customer challenges... customer advocacy: capture customer feedback to relay to product and development teams for improvement...

Provide progress analysis related to customer engagement... act as the liaison between the customer and other departments and communicate with internal and external...

Role & responsibilities accelerate customer adoption of dynatrace saas/managed product portfolio through technical enablement, usage training, and project planning...

•    proven experience in leading and managing technical teams...   in we created the digital hub in barcelona to offer the best customer experience and innovation...

Areas include technical training customer service and business acumen... technical services manager en barcelona... you will join us as our new technical service...

Help communicate, escalate and advocate on behalf of the customer   provide insights, advice, and ‘street credibility’ with technical teams to understand technical...

In we created the digital hub in barcelona to offer the best customer experience and innovation to b2c and b2b channels...   people are at the heart of our success...

Areas include technical training, customer service, and business acumen... you will join us as our new technical service manager... ensure these are delivered within...

customer service associate - b2b based in: barcelona (emea) reports to: customer service supervisor position summary: the position resides in the customer service...

Manage and enhance customer satisfaction and user adoption through ongoing support, regular check-ins, and by acting on customer feedback...

We focus on customer service, sales, and technical support solutions for clients worldwide... proven sales experience ideally within a b2b environment...

What's in it for you we challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond wow... that's why we significantly invest...

Interactions include: troubleshooting technical issues, product usage questions, onboarding, set up and subscription inquiries... you will report technical issues...

Track and document customer touchpoints and engagements... we bring together customer success, customer service, and technical consulting disciplines into cross-functional...

• proven track record of managing customer support operations in a b2b environment, preferably with technical products... • minimum of 5 years of experience in customer...

Skills, qualifications and interests you need to succeed in this role: a native-level proficiency in  german and a c1 level of english a strong technical understanding...