TRABAJO CONSULTOR CUSTOMER ANALYTICS BARCELONA, BARCELONA

Se valorará tener nociones de adobe analytics y/o google analytics...   desde el equipo de customer & marketing se requiere incorporar a un analytics consultant...

Se valorará la experiencia en análisis de datos para optimización de las acciones de marketing se valorará positivamente el conocimiento a nivel usuario de google...

Your mission: strategic leadership & service excellence: develop and execute the customer care strategy to enhance customer satisfaction and operational efficiency...

Ishift team: coordinates ishift analytics rollout... positive and proactive mindset to propose solutions aligned with analytics strategy... pursue progress, discover extraordinary...

It is to register and validate all customer contacts, provide resolution, such as to manage returns and credit/debit notes, follow-up and close customer contacts...

Fluent english this role may require willingness to travel skills (technical):  knowledge of customer experience strategy and analytics for customer journey mapping...

Manage and enhance customer satisfaction and user adoption through ongoing support, regular check-ins, and by acting on customer feedback...

Define and execute upskilling program and learning path for whole sc organization to increase level of digital and analytics savviness animate the community of practice...

Summary: as a customer success manager (csm), you will play a pivotal role in driving customer satisfaction and success within our sap cloud solutions portfolio...

As a senior consultant in the sap analytics and insight services team you will be responsible for leading the design and delivery of analytics and data management...

The s-csm ensures that customer satisfaction, retention, renewals, references and upsells/cross-sells for cloud products within the csm’s own digital supply chain...

Collaborating with customer experience and product teams, customer marketing identifies and leverages opportunities to enhance the customer journey and amplify impact...

Collaborate with product management to relay customer insights... customer-focused mindset, acting as an advocate for customer needs... work closely with the development...

Null, head of oe engagement and customer success}... • strong background in data, analytics and (gen-)ai, incl... the data & analytics platforms team (dap) develops...

Head of oe engagement and customer success... • strong background in data, analytics and (gen-)ai, incl... the data & analytics platforms team (dap) develops...