TRABAJO CONSULTOR CUSTOMER ANALYTICS BARCELONA, BARCELONA

Be a subject matter expert on operations, transportation, and customer experience... continuously monitor performance of sites that are attributable to flow analytics...

Se valorará tener nociones de adobe analytics y/o google analytics...   desde el equipo de customer & marketing se requiere incorporar a un analytics consultant...

Manage and enhance customer satisfaction and user adoption through ongoing support, regular check-ins, and by acting on customer feedback...

The s-csm ensures that customer satisfaction, retention, renewals, references and upsells/cross-sells for cloud products within the csm’s own digital supply chain...

Hands-on experience in one or more of the following areas:marketing analytics / omnichannel analytics / campaign analytics / digital analyticscontent analyticsbrand...

customer success partner involved in the accounts, to ensure customer success... supports customer satisfaction surveys & commercial change requests...

Collaborate with product management to relay customer insights... customer-focused mindset, acting as an advocate for customer needs... work closely with the development...

Head of oe engagement and customer success... • strong background in data, analytics and (gen-)ai, incl... the data & analytics platforms team (dap) develops...

Experienced with analytics, crm, and marketing automation tools, including google analytics and hubspot... strong communicator across formats (emails, blogs, presentations)...

Track and report customer experience kpis & performance... 3-5 years of experience in business analytics or similar role... proactively identify blindspots in...

Knowledge ecs customer facing processes is a plus...   experience with international teams is a must  solid background in customer facing processes...

In the customer renewals center, our people and our culture are central to our success! customer renewals executives demonstrate skills and knowledge in the area...

Strong analytics skills with the ability to collect, organize, analyse, and disseminate information with attention to detail and accuracy... pursue progress...