TRABAJO CONTENT CUSTOMER EXPERIENCE MANAGER BARCELONA, BARCELONA

experience in customer journey mapping and continuous optimization of customer journeys... you will be responsible for customer journey strategies that drive our...

Leads customer experience initiatives and ensures market intelligence is clearly gathered and documented... the role will be focused on product demand, strategic...

Data-driven decision-making experience using kpis... advanced experience defining and managing brand voice... minimum requirements required skills and experience:4-5...

Are you interested in joining a ride in a scale-up moment where the content department has a real impact and possibility to change the rules and implement new business...

Prior experience in the igaming industry... experience with customer service tools and technologies, particularly ticketing systems—knowledge of zendesk is an advantage...

Track and report customer experience kpis & performance... reporting to the global manager of customer experience (cx), you will be part of a multicultural a-team...

customer success manager for the allianz cyber defense center (ciber security, barcelona)... in this role, you will be responsible for stakeholder management, customer...

customer success partner involved in the accounts, to ensure customer success... supports customer satisfaction surveys & commercial change requests...

content manager (creative agency) en barcelona... this is our content manager role for idea generators planning geniuses and natural-born analysts...

May develop new customer service/product agreements... you will be a part of the customer care team reporting into the senior manager... advocate for customer interests...

May develop new customer service/product agreements...  you will be a part of the customer care team reporting into the senior manager... advocate for customer interests...

Provide progress analysis related to customer engagement... act as the liaison between the customer and other departments and communicate with internal and external...

Years of experience in customer service performance management, with a strong background in both training and quality management... experience in conducting quality...

• minimum of 5 years of experience in customer support or technical support roles... • proficiency in customer support software (e... • ensuring timely and efficient...

experience: minimum 3 years experience within marketing or commercial... experience of delivering shopper marketing activation or events is preferred...

Years’ experience minimum in affiliate marketingbenefitssector: digital marketingfunction: customer success managertype of contract: permanent 100%location: barcelona...

customer retention: develop strong relationships with customers and implement strategies to increase customer retention and satisfaction... about the role...

Problem-solving: proactive in addressing customer challenges... customer advocacy: capture customer feedback to relay to product and development teams for improvement...

Contract and compliance account manager / project manager... we are interested in your strengths and experience... the account manager / project manager will support...

Role & responsibilities accelerate customer adoption of dynatrace saas/managed product portfolio through technical enablement, usage training, and project planning...