TRABAJO CUSTOMER EXPERIENCE MANAGER PAYMENT BARCELONA, BARCELONA

Leads customer experience initiatives and ensures market intelligence is clearly gathered and documented... the role will be focused on product demand, strategic...

Prior experience in the igaming industry... experience with customer service tools and technologies, particularly ticketing systems—knowledge of zendesk is an advantage...

Track and report customer experience kpis & performance... reporting to the global manager of customer experience (cx), you will be part of a multicultural a-team...

customer success partner involved in the accounts, to ensure customer success... supports customer satisfaction surveys & commercial change requests...

May develop new customer service/product agreements... you will be a part of the customer care team reporting into the senior manager... advocate for customer interests...

May develop new customer service/product agreements...  you will be a part of the customer care team reporting into the senior manager... advocate for customer interests...

Provide progress analysis related to customer engagement... act as the liaison between the customer and other departments and communicate with internal and external...

experience: minimum 3 years experience within marketing or commercial... experience of delivering shopper marketing activation or events is preferred...

• proficiency in customer support software (e... • minimum of 5 years of experience in customer support or technical support roles... • ensuring timely and efficient...

Years of experience in customer service performance management, with a strong background in both training and quality management... experience in conducting quality...

customer retention: develop strong relationships with customers and implement strategies to increase customer retention and satisfaction... additional language proficiency...

Problem-solving: proactive in addressing customer challenges... customer advocacy: capture customer feedback to relay to product and development teams for improvement...

Years’ experience minimum in affiliate marketingbenefitssector: digital marketingfunction: customer success managertype of contract: permanent 100%location: barcelona...

Role & responsibilities accelerate customer adoption of dynatrace saas/managed product portfolio through technical enablement, usage training, and project planning...

) - definir los recursos necesarios para el desarrollo del equipo y consecución de objetivos - contratar y hacer crecer un equipo de alto rendimiento de customer...

customer experience specialist   grade: 2... · monitorización periódica de los customer journeys individuales, potenciando el trabajo transversal con los distintos...

customer-oriented mindset, with the ability to identify and address customer needs... role overview:the customer success manager & analyst (spanish, italian, english)...

experience managing advanced technology projects within a global matrix organization, catering to a global customer base... concape is a specialized recruitment...

Provide general administrative support to the customer success team as needed   special projects: support various projects aimed at improving customer success processes...