TRABAJO CUSTOMER ORDER MANAGEMENT BARCELONA, BARCELONA

Our ux designers are encouraged to:  deliver unparalleled value to customers while delivering on business goals consider and connect every touch point across the...

Ability to analyze the structure of the business (integration between marketing, sales & customer services / post sales)ba will perform analytics partunderstanding...

Develop and implement automated lifecycle communication funnels to enhance customer journeys and improve retention... minimum 1 year of experience in marketing or...

Posibilidad de incorporarte directamente a nuestro management trainee program con un contrato laboral indefinido, una vez acabados tus estudios...

Principales tareas y responsabilidades desarrollo y evolución del crm y su ecosistema: desarrollar proyectos funcionales del crm...   contrato indefinido (compromiso...

Experience managing high volume of customer engagements... experience working in the it (software) industry in areas such as pre-sales, customer engagement, customer...

Key accountabilities administer day-to-day activities of customer order management, specifically: oversee customer orders, including order entry, order status, document...

Provide general administrative support to the customer success team as needed   special projects: support various projects aimed at improving customer success processes...

Support the senior director and director customer operations management emea to drive process and key organizational improvements plus customer operations management...

Conduct periodic customer reviews... experience: 5+ years’ experience in business process management or process consulting prior experience in customer success management...

Experience in team management... excellent conflict management and problem-solving skills... experience in project management and stake holders networking...

Your primary responsibilities will be: booking of assigned orders order management customer service and call handling manage blocked orders resolve issues throughout...

In order management - order entry, status check; in order fulfillment – scheduling, etc, ad-hoc – product returns, transfers, delivery complaints, etc)...

Understanding of incident management and problem management process...   process improvement: identify and implement optimizations in the change management process...

• customer relationship management (crm): work closely with customer service and sales teams to enhance customer satisfaction and resolve order-related issues promptly...

The objective of this role is to optimize the customer onboarding and adoption processes to improve renewal rates, customer satisfaction and customer success in...

Project management certification...   extra skills that set you apart:   familiar with cris management and critical situations... experience: 8+ years in information...

Drive process implementation, adherence and change management... this role requires three to five years' experience in customer service and/or order management and...

Collaborate with other departments to address customer concerns and improve overall customer satisfaction... proactive and solution-oriented approach to customer...