TRABAJO CUSTOMER SATISFACTION THEY SHE BARCELONA, BARCELONA

Track and report customer experience kpis & performance... proactively identify blindspots in the customer experience and continuously drive efforts  (beyond...

Report to the head of customer compensations within the operations team... work closely with product teams to define the product roadmap and strategy to increase...

Advanced degrees or certifications in training, quality management, or customer service are a plus... 5+ years of experience in customer service performance management...

Report to the head of customer compensations within the operations team... understand the operations model in glovo to provide advice to the different teams in terms...

Minimum 1 year experience in customer support ... as a customer service and billing assistant, you will have full responsibility for the complete billing cycle...

This includes continuously exploring new opportunities to enhance customer interactions... we are looking for someone to join our customer lifecycle and incentives...

customer service oriented... individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely...

As our lifecycle campaign manager, you’ll be the mastermind behind our customer engagement, activation, and retention strategies... individuals representing diverse...

Individuals representing diverse profiles, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess...

Previous experience in b2b customer service, marketing or sales... review crm conversations to ensure they are properly handled... individuals representing diverse...

Identify revenue and growth opportunities to increase our customer base and foster its conversion, retention, ordering frequency, and profitability, based on exploiting...

Executes activities related to the p2p process and selected “enabling” processes to fulfill customer needs stable, fast, and efficiently... excellent english communication...

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they...

Manage customer requests, which includes verifying data quality, analyzing data, isolating and diagnosing the problem and resolving the issue...