TRABAJO CUSTOMER SUCCESS ITALIAN NATIVE BARCELONA, BARCELONA

Real customer success is built on emphathy and trust... 25wd position overview do you have a customer first mindset and passion for building lasting relationships?...

The customer success team manages the strategic deployment and account management of the ecovadis solution with our customers...   your primary responsibility is...

Technical proficiency: high proficiency with customer success tools (e... experience: minimum 5 years of experience in a customer success role within a b2b saas...

What you'll do:   as a senior digital customer success manager - specialist (senior d-csm specialist) for s/4hana private cloud, you will act as a trusted...

Keep accurate records of customer interactions in our database, contributing to a smooth and efficient customer journey... this position reports to the b2c customer...

What’s in it for you      we challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond wow...

Requisitos requirements: native or c1 level of italian excellent spoken and written communication skills... previous experience in customer service or call centers...

Call center, customer service, or related fields)... barcelona, hybrid | full-time | 6-month contract | ecommerce | customer experience... detail-oriented and comfortable...

customer-centric experience: proven experience in customer-facing roles, especially in customer experience, where you’ve driven customer retention and success...

customer-centric experience: proven experience in customer-facing roles, especially in customer experience, where you’ve driven customer retention and success...

· engage in collaborative work with sap leadership and industry teams to drive customer success... o maintain accurate customer and pipeline information within crm...

What’s in it for you     we challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond wow...

Deliver an exceptional customer experience throughout, accelerating their path to early success with their websites... collaborate seamlessly with our account executives...

Have a direct impact on our customer satisfaction, product adoption, and customer lifetime value... we endeavor to bring our best every day, leading with kindness...

Be a part of the italian market expansion within factorial, help us to understand the landscape, develop new strategies and establish factorial, as the leading solution!your...

Hubspot, salesforce) and customer engagement platforms... you are fluent in english and italian... analyze data: utilize analytics tools to track customer engagement...