TRABAJO CUSTOMER SUPPORT BIG TECHNOLOGY BARCELONA, BARCELONA

Years of experience building products for customer support... ensure customer support tools and platforms effectively integrate with the broader landscape...

Familiarity with itil processes or structured support methodologies... ensure accurate categorization and prioritization of support tickets...

Collaborate with other departments to address customer concerns and improve overall customer satisfaction... strong customer service orientation with excellent communication...

Documenting calls and cases in our customer relationship management (crm) tool, ensuring a seamless support experience... building and nurturing excellent customer...

In this role, you will utilize your language skills in czech and english, to provide outstanding customer service and support...   job description are you passionate...

Your role as a customer service advisor your main duty will be to deliver exceptional support to customers by handling both technical and administrative queries...

Your role as a customer service advisor, your main duty will be to deliver exceptional support to customers by handling both technical and administrative queries...

Passionate about customer success with a mindset of ownership and accountability... participate in an on-call rotation to provide night shift support when required...

The role we are looking for a high-energy customer support specialist for the spanish-speaking markets to join our customer success department...

Your primary responsibility is to provide operational management of customers’ ecovadis programs (including sustainable finance), in support of the customer success...

Years hands on experience in customer support specific technologies (ccaas, voip, case management, business process management systems, social listening tools...

support rfx completion in support of customer proposals... provide proof points with relevant customer stories... com/watch?v=msrdnkvstpg   expectations and tasks:...

support rfx completion in support of customer proposals... provide proof points with relevant customer stories... com/watch?v=msrdnkvstpg expectations and tasks:...

Technical proficiency: high proficiency with customer success tools (e... proactive attitude: ability to identify growth opportunities and solve customer challenges...

As a technical support engineer, your primary role is to ensure customer satisfaction by delivering high-quality customer service... continuous improvement: propose...

Skills you’ll use:   professional skills business acumen complex problem solving effective communication customer orientation establish trust influencing skills...

) providing assets and sustainability expertise to customer success managers (csms) to drive adoption across the customer value journey (esp...