TRABAJO CUSTOMER SUPPORT COMMUNITY MANAGEMENT BARCELONA, BARCELONA

• proficiency in customer support software (e... • developing and implementing customer support policies and procedures... • managing the budget for the customer...

We focus on customer service, sales, and technical support solutions for clients worldwide... employee assistance program - free, confidential, and impartial guidance...

We focus on customer service, sales, and technical support solutions for clients worldwide... employee assistance program - free, confidential, and impartial guidance...

We focus on customer service, sales, and technical support solutions for clients worldwide... prioritize customer satisfaction, going the extra mile with every interaction...

At least 1 year of customer service experience preferably in technical support... strong customer service aptitude with excellent listening skills to understand...

Strong customer care skills with the ability to understand and address customer needs effectively... at least 1 year of experience in customer service preferably...

customer focus: strong aptitude for customer service with excellent listening skills and the ability to address customer needs... are you passionate about delivering...

support ad-hoc operations work as needed... description: teleperformance is a worldwide leader in customer experience management and contact centre business process...

Description: we are looking for a german-speaking customer support agents to work in sunny barcelona!our clients belong to the top 500 business companies in the...

Ability to analyze the structure of the business (integration between marketing, sales & customer services / post sales)ba will perform analytics partunderstanding...

•    be the point of contact for community members on community activities... •    identify new opportunities for community engagement and facilitate community initiatives...

Experience managing high volume of customer engagements... experience working in the it (software) industry in areas such as pre-sales, customer engagement, customer...

Experience in team management... collaboration with pool/career management to support consistency on cases involving ims... propose standard and quality case management...

Provide general administrative support to the customer success team as needed   special projects: support various projects aimed at improving customer success processes...

Experience on community & social media toolstack (e... understanding of community kpis & how to track them... campaign & community activation development — 20% ·...

For support required... support the senior director and director customer operations management emea to drive process and key organizational improvements plus customer...

Handle customer inquiries, process returns, and resolve customer issues promptly... understand customer expectations and translate the voice of the customer for...

Conduct periodic customer reviews... experience: 5+ years’ experience in business process management or process consulting prior experience in customer success management...

Oversee annual community investment budget... the global community investment sr... community investment: health equity strategy development work with astrazeneca...