TRABAJO CUSTOMER TECHNICAL BARCELONA, BARCELONA

Do you get satisfied from helping customers with technical issues? do you have excellent listening and questioning skills? and do you have a problem-solving mentality?then...

Desde lhh, estamos colaborando con una empresa de tecnología y sectores digital para la búsqueda de un technical customer succes / technical consultant   responsabilidades...

customer success manager  at boomi is a role that sits at the intersection of customer advocacy and technical solutions... gain insight into customer challenges...

Provide regular technical progress reports to key stakeholders... strong problem-solving abilities and experience handling complex technical challenges...

It is to register and validate all customer contacts, provide resolution, such as to manage returns and credit/debit notes, follow-up and close customer contacts...

Your mission: strategic leadership & service excellence: develop and execute the customer care strategy to enhance customer satisfaction and operational efficiency...

Manage and enhance customer satisfaction and user adoption through ongoing support, regular check-ins, and by acting on customer feedback...

Provide technical support for integrating our products into customer systems... collaborate with product management to relay customer insights...

Function as a frontline technical resource for “best practice” and informal customer questions... engage with customer support as a customer advocate to ensure speedy...

customer service experience: previous experience in a customer service, hospitality, or contact center environment is highly valued... problem-solving mindset: ability...

Years of experience in customer experience roles and/or health design thinking roles... fluent english this role may require willingness to travel skills (technical): ...

Experience as a technical leadamazon is an equal opportunities employer... our technical account managers partner with some of the most iconic businesses in the...

Responsibilities technical communications with prospects and customers showcasing the product, providing technical details, resolving service-related issues...