TRABAJO DIRECTOR CUSTOMER ENGAGEMENT CRM BARCELONA, BARCELONA

The customer engagement model product director acts as the critical link between internal customers (mcs ibex digital & innovation directors, mc omnichannel strategists)...

Proven experience driving large scale customer lifecycle programsproven record of collaborating cross-functionally to create personalized customer experiences...

Data & customer insights analyst:•conduct ongoing analysis of customer behavior across crm and loyalty channels to extract valuable insights...

The key focus of as the crm lead will be to put the customer at the heart of everything we do and drive engagement with the ultimate objectives of increasing conversion...

Personality traits:results & customer service driven: focused on developing and enriching customer relationship... customer service: passionate about delivering...

Experience implementing and managing initiatives driven by personalization customer segmentation engagement and ltv of customers... proficient in using crm software...

* experience implementing and managing initiatives driven by personalization, customer segmentation, engagement and ltv of customers... these processes involve working...

This role drives the strategy and delivery across a range of field capabilities and solutions including crm and hcp engagement apps to optimize performance and hcp...

Strong communicator across formats (emails, blogs, presentations), with a focus on conversions and customer engagement... killed in managing end-to-end campaigns...

Minimum 1 year of experience in marketing or crm roles, with a focus on customer engagement and retention... experience with crm tools, particularly fast track crm...

You will report to the emea retention director... support new sales initiatives within existing accounts to maximize customer roi by leveraging in-depth dow jones...

Enhance the customer experience holistically by listening to the voice of the customer, and coordinating improvements with customer experience teams...

• experience using salesforce or a similar crm platform... • market leadership: assume full responsibility for the french market, driving sales growth and strengthening...

We are currently seeking a director for our school in vilanova i la geltrúas a director, we will provide you with all the necessary training tools to further develop...