TRABAJO INVESTIGATION INCIDENT PROCESS IMPROVEMENT BARCELONA, BARCELONA

Cyber security incident response process owner (cyber security, barcelona)... • knowledge on strategic incident response design and process implementation...

Identifying opportunities for process improvement within the incident/request management framework...   ensure on-time resolution for any incident or request...

• regularly review incident and problem management process execution, seeking areas for improvement and implementing necessary changes... professional growth opportunities:...

Understanding of incident management and problem management process...   agile and continuous improvement mindset...   process improvement: identify and implement...

• participates as needed in the investigation of employee accidents... • emphasizes guest satisfaction during all departmental meetings and focuses on continuous...

Good at creating technical documentation and process definition... lead and drive continuous improvement opportunities in end user computing experience...

About the role your key responsibilities: technical team manager supervise and manage a team of diverse skillsets and personalities, evaluate and review performance...

Being business process owners – bpo), typically covering: incident management (service desk, l1, l2, l3), problem management, change management, configuration management...

Develop incident analysis and findings reports for management, including gap identification and recommendations for improvement... perform host-based analysis, artifact...

Monitoring, logging, & incident response: leverage cloud-native monitoring and logging tools (e... develop incident response strategies to minimize downtime and...

Monitor the process from start to finish identifying any obstacles and implementing solutions to avoid delays... establish a positive participative and collaborative...

• support improvement of efficiency and overall process maturity of ti processes... your expertise will help improve the efficiency and overall process maturity...

The successful candidate will have a commitment to delivering outstanding customer service, a strong record of customer focus, and a keen interest in process improvement...

Preferred: experience in managing live services or it operations, including incident management, problem management, and change management processes... es/clientprofile/pagegroup-shared-services-centre...

Monitor the process from start to finish, identifying any obstacles and implementing solutions to avoid delays... * manage the monitoring, analysis, and reporting...

Provide global subject matter expertise in case of evaluation of recent vulnerabilities and threats, incident response or other areas (i... perform independent effectiveness...