TRABAJO ITSM AUTOMATION SUPPORT PROCESSES BARCELONA, BARCELONA

We design and support our solutions end-to-end...   you are accountable for the itsm automations and integrations e2e, that capture new, current existing and to...

Provide second-line support for complex technical issues... good understanding of sql and automation workflows is a plus... as a key member of our support team,...

Coordinates troubleshooting and maintenance of automation systems to reduce downtime... ) of the automation systems, and ensures their compliance and updating...

This involves managing incidents, customer service, acting as hands and eyes for central teams, process adherence, service improvements, asset management, and stock...

· regularly track and report on efficiency gains brought to ecs by ges supported tasks, review processes and work hand in hand with gce ecs automation hub to ensure...

Proven experience in driving it service management and itil processes... support in ensuring that asset relevant attributes are correctly maintained in the configuration...

We are looking for technical support advisors for a service desk role... your roleprovide 1st level support to the client workershandling of it requests or issues...

The engineering and automation hub carries out a mission to create data-driven end-to-end digital workflows that improve operational efficiency and support predictive...

Automate smartly: leverage automation tools to expand the scope and efficiency of our tests, with knowledge of selenium, appium, or playwright being a big plus...

Identify and resolve data quality issues to support accurate lead tracking and reporting... data analysis & insights: gather, analyze, and interpret lead data...

Provide ongoing support and maintenance for new tools and processes... ensures operational readiness by defining global procedures and processes...

Provide ongoing support and maintenance for new tools and processes... understanding of business processes and ability to translate it into application requirements...

support reporting factories... ensure go-live support and hypercare activities... major changes to reporting or processes handled centrally at once...

Experience with operations processes in servicenow (itfm, ppm, itsm)... improve and standardize processes when needed in portfolio and service management area for...

Proficiency in sql, ampscript, and automation workflows within salesforce marketing cloud... provide second-line support for complex technical issues, ensuring timely...

Manage vendors for specific and specialized support when needed... develop, debug, improve code refactoring to deliver and maintain infrastructure (terraform) and...