TRABAJO ITSM SERVICE MANAGEMENT BARCELONA, BARCELONA

Standardize dmlt service offerings by creating structure and assets for service execution... excellent communication, presentation, and facilitation skills in english...

Posibilidad de incorporarte directamente a nuestro management trainee program con un contrato laboral indefinido, una vez acabados tus estudios...

service now) and project management tools (e... demonstrated experience in operational roles that included vendor management and service management responsibilities...

Process and stakeholder management... proven experience in driving it service management and itil processes... strong knowledge of service operations, operational...

Understanding of incident management and problem management process...   experience with it service management (itsm) tools such as servicenow, or jira...

Project management certification... on call service... experience: 8+ years in information technology, with a focus on service management and related principles...

Experience with it service management (itsm) tools such as servicenow, or jira... as incident management coordinator, you will help maintain it stability and drive...

Being business process owners – bpo), typically covering: incident management (service desk, l1, l2, l3), problem management, change management, configuration management...

It service manager... • proficiency in it service management tools and software... • oversee commercial aspects of it service management, including budgeting, cost...

service is our product... previous experience in a customer service role is preferred... strong customer service orientation with excellent communication and interpersonal...

service now ticketing tool & jira services management (incident, service requests, asset management) serve as the escalation point for end user issues and problems...

Support financial tasks, including rent collection, invoice processing, and budget management... support the property management team in overseeing maintenance requests...

Drive process implementation, adherence and change management...   tailoring the most appropriate customer service processes to be embraced by the organization to...

Project management... proficiency in quality management tools... 5+ years of experience in customer service performance management, with a strong background in both...