TRABAJO QUALITY CUSTOMER CARE RESPONSIBLE BARCELONA, BARCELONA

Job description we are currently looking for a  customer care officer  for our german & austrian markets to complete our customer care team, based in barcelona...

Job description we currently have an exciting opportunity for a customer care specialist to join our customer care team based in barcelona, spain...

May develop new customer service/product agreements... the individual will be responsible for leading a team of customer service engineer...

quality oriented... customer satisfaction oriented...   know customer needs by issuing outgoing follow-up calls when needed... manage claims/problems, write down...

Providing product information to the customer (e... moving to valencia and working as a customer care consultant by providing clients the best solutions...

Handle customer inquiries, process returns, and resolve customer issues promptly... understand customer expectations and translate the voice of the customer for...

quality assurance... quality assurance: define and enforce quality standards and procedures... proficiency in quality management tools... advanced degrees or certifications...

Collaborate with other departments to address customer concerns and improve overall customer satisfaction... previous experience in a customer service role is preferred...

Support the senior director and director customer operations management emea to drive process and key organizational improvements plus customer operations management...

Define performance measures of industrial quality and continuous quality improvement... establish the associated quality indicators... implement within the industrial...

customer success partner involved in the accounts, to ensure customer success... supports customer satisfaction surveys & commercial change requests...

What's in it for you we challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond wow... as a customer service sales representative...

Let's care for tomorrow... in this role, you will be responsible for stakeholder management, customer communication, and collaboration, using agile methodologies...