TRABAJO RESPONSABLE CUSTOMER MANAGEMENT BARCELONA, BARCELONA

En esta ocasión buscamos incorporar un/a responsable de departamento de project management para que, en dependencia del director técnico, se encargue de la correcta...

Ability to analyze the structure of the business (integration between marketing, sales & customer services / post sales)ba will perform analytics partunderstanding...

Develop and implement automated lifecycle communication funnels to enhance customer journeys and improve retention... minimum 1 year of experience in marketing or...

El puesto reporta jerárquicamente al responsable de gestión de bbdd y atención al socio...   principales tareas y responsabilidades desarrollo y evolución del crm...

Posibilidad de incorporarte directamente a nuestro management trainee program con un contrato laboral indefinido, una vez acabados tus estudios...

Experience managing high volume of customer engagements... experience working in the it (software) industry in areas such as pre-sales, customer engagement, customer...

Provide general administrative support to the customer success team as needed   special projects: support various projects aimed at improving customer success processes...

Handle customer inquiries, process returns, and resolve customer issues promptly... understand customer expectations and translate the voice of the customer for...

Conduct periodic customer reviews... experience: 5+ years’ experience in business process management or process consulting prior experience in customer success management...

Support the senior director and director customer operations management emea to drive process and key organizational improvements plus customer operations management...

Understanding of incident management and problem management process...   process improvement: identify and implement optimizations in the change management process...

The objective of this role is to optimize the customer onboarding and adoption processes to improve renewal rates, customer satisfaction and customer success in...

Project management certification...   extra skills that set you apart:   familiar with cris management and critical situations... experience: 8+ years in information...

Collaborate with other departments to address customer concerns and improve overall customer satisfaction... proactive and solution-oriented approach to customer...

Availability dates, delivery forecast, targets, progress) - monitor customer prioritization, delivery forecast targets and support product allocation management...

As incident management coordinator, you will help maintain it stability and drive improvements in incident and request management...   5+ years of relevant incident/request...