TRABAJO SOFTWARE CUSTOMER MANAGER FUNCTIONAL BARCELONA, BARCELONA

Support the senior director and director customer operations management emea to drive process and key organizational improvements plus customer operations management...

customer success partner involved in the accounts, to ensure customer success... supports customer satisfaction surveys & commercial change requests...

Understand various software development methodologies (e... we are looking for a functional relationship manager – ibs contact center to be part of our it team supporting...

Understand various software development methodologies (e... we are looking for a  functional relationship manager – ibs hr  to be part of our it team supporting ...

Problem-solving: proactive in addressing customer challenges... customer advocacy: capture customer feedback to relay to product and development teams for improvement...

customer retention: develop strong relationships with customers and implement strategies to increase customer retention and satisfaction... leveraging our customer-centric...

• proficiency in customer support software (e... • developing and implementing customer support policies and procedures... • managing the budget for the customer...

Company description dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation...   role & responsibilities accelerate...

Proven problem-solving skills in a customer facing role... customer success or pms implementation specialist background essential... to be the first point of contact...

Experience required: 2-3 years of experience in software product management or product ownership or development area, with focus on integrations...

Conocimientos en modelización de datos, algoritmos y software estadístico... nuestro cliente, una multinacional farmacéutica con sede en barcelona, está buscando...

Provide general administrative support to the customer success team as needed   special projects: support various projects aimed at improving customer success processes...

Handle customer inquiries, process returns, and resolve customer issues promptly... develop and present recommended improvements to the customer service manager...

Ability to manage customer expectations in conjunction with software capabilities (i... experience with project management software (e... requirements basic requirements:...

Ability to manage your products profit and loss, form business cases & help drive software negotiations... vision and roadmap) in accordance with our customer needs...

Jira); and understanding of software quality analysis tools, such as sonarqube, and security scans reports... we are looking for a  technical release manager  to...

You enjoy interactions that lead to ultimate customer success and satisfaction... •    facilitate access to product and functional expertise for certain topic areas...