TRABAJO WINDOWS PHONE BARCELONA, BARCELONA

Tech savvy: you know your way around windows 10, office 365, ms teams, and troubleshooting both hardware and software...     career growth and personal development ...

Your roleprovide 1st level support to the client workershandling of it requests or issues via phone, mail and chat or via self-service portalperform root cause analysis...

Provide 1st and work with 2nd level support to small and medium-sized enterprise customers primarily through servicenow and remote maintenance; phone and e-mail...

Communication methods: phone (inbound & outbound), email, chat, and automated alerts... adhere to processes and procedures to ensure quality and efficiency...