TRABAJO CUSTOMER SERVICE TEAM LEAD BOADILLA DEL MONTE, MADRID

What you will be doing as a customer intelligence manager you will transform customer data into actionable insights that enhance customer value and engagement...

It service management and it operation management knowledge and understanding... we are very proud to be an equal opportunities organisation and we are building...

Experience with large-scale ai/ml project and team management... lead cross-functional teams in ai technology development and integration... build and maintain relationships...

Global finops service and governance...   ‍your main tasks will be: lead finops team to achieve public cloud-related spending efficiency goals...

Analysis of customer feedback sources - including social media posts and customer service cases, to identify pain points, discover opportunities for improvement...

customer orientation – ability of operate with professionalism and credibility in front of the customer, with proven ability to build strong customer relationships...

lead on the specification, selection and implementation of new software and features...     defining the key features, specifications and requirements of the...

Product team leadership lead and manage the team of product owners across all product lines... strong skills in team leadership, functional specification, agile...

team requirements - support an on call rota 24x7... join our team to play a part in one of the most important technological projects for the financial sector in...

lead the go-to-market and roll-out strategy of global features across countries... lead agile governance, defining product epics and mvp scope to support progressive...

Acting as a point of reference for iam topics within the grc and security team... what do we offer? hybrid role in our madrid office, this team comes to the office:...

Build and lead public cloud training & certification program... we are very proud to be an equal opportunities organisation and we are building a dynamic and...

Establish risk appetite and tolerance levels in coordination with the executive team and board...   lead risk assessments across the business to identify, assess...

Provide legal advice to cross-functional teams, including business, operations, and customer service, on regulatory and compliance matters...

Additionally, you will lead a team to allow the execution of the business projects and the evolution of the solutions... you will encourage the team to improve performance...

Experience in microservices environments with service discovery...   development of microservices for banking services and multichannel customer experience...