TRABAJO FRANCHISE HOTEL GUEST SERVICES CÁDIZ, CÁDIZ

Participate in regular training with reception, guest relations, concierge, and guest services teams... handle all guest inquiries, both hotel and non-hotel related...

•provide detailed information about hotel amenities and services... •ensure compliance with hotel policies and procedures... •ensure guest privacy and confidentiality...

· participate in regular training and meetings with the reception, concierge, and guest services teams... · ensure compliance with hotel policies and procedures...

· communicate with other team leaders to ensure flawless hotel operations... · knows the hotel product in depth, from in room services to outlet offers, and ensures...

Exceed guest expectations... be proficient with all aspects and services of the property... be knowledgeable of general city information as well as hotel history...

Significant discounts on hotel services... competent user of desktop applications and hotel applications... to supervise the front office operations, including the...