TRABAJO CUSTOMER SERVICE PROCESS EXCELLENCE CORNELLÀ, BARCELONA

process documentation: ability to document processes in detail... experience: preferably, over 2-3 years customer service experience in sporting goods industry or...

process description... process and utility p&id's... coordinate the process team activities... theoretical knowledge of process design methods & tools...

Scrum or equivalent) -advantageservice will require process improvement certification (e... service will require stakeholder management:identifying, understanding...

Support distributors/partners in improving the sales process and increasing conversion rates by sharing technical documentation and sales tools... monitor that distributors/partners...