TRABAJO GUEST SERVICE AT INTERCONTINENTAL EL PORT DE LA SELVA, GIRONA

File guest paperwork or documentation... assist other employees to ensure proper coverage and prompt guest service... advise guest of any messages (e... com/maps?q=courtyard%20port%20of%20spain%2c%20invaders%20bay%2c%20port%20of%20spain%2c%20trinidad%20and%20tobago%2c%20trinidad%20and%20tobago%2c)...

· coordinate food and beverage operations with other hotel departments to ensure seamless guest service... · implement procedures to enhance guest and colleague...

Answer, record, and process all guest calls, messages, requests, questions, or concerns... process all guest check-ins by confirming reservations, assigning room...

In guest rooms and hallway)... replace guest amenities and supplies in rooms... remove trash, dirty linen, and room service items... additional information job number...

Defuse guest or employee disturbances/altercations, including summoning appropriate authorities if necessary, and documenting incident... com/maps?q=courtyard%20port%20of%20spain%2c%20invaders%20bay%2c%20port%20of%20spain%2c%20trinidad%20and%20tobago%2c%20trinidad%20and%20tobago%2c)...

This position is also ultimately responsible for the quality of service provided... must possess the following strengths: high energy, entrepreneurial spirit, motivational...

• executes the brand’s customer service standards throughout the sales process... whatever/whenever is our culture and service philosophy that brings our guests’...

Refined verbal and written communication skills; demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic...

Assist the client and negotiate guest room rates, meeting room rental, food and beverage prices, function space, and/or hotel services within approved booking guidelines...