TRABAJO CRM KEY USER ESPLUGUES DE LLOBREGAT, BARCELONA

Conduct comprehensive user research... conduct thorough user research to grasp user needs, behaviours, and pain points...    ability to understand requirements...

This means we not only deliver great it solutions with the best user experience; we also quickly resolve issues as they arise...   a day in the life… managing end...

•    gather and analyze user feedback to drive continuous product enhancements... •    monitor product performance using key metrics to ensure alignment with goals...

Identify and prioritize key initiatives to enhance the platform's performance, user experience, and profitability...   analyze data and user feedback to identify...

Proficiency in react for building user interfaces, including advanced javascript knowledge and browser apis... type of work: hybrid work language: fluent business...

In-depth knowledge of contact center technology landscape, including key it products such as crm systems, ivr systems, acd systems, and workforce management tools...

•           supports streams, regions, markets, and key it partners in implementing analytical findings... bonus points if you: •           user-centric mindset:...

user level in microsoft office (excel) and sap... help maintaining documentation on key learnings/experiences acquired around execution of business processes...

Familiarity with marketing workflows and processes, content platforms (dam, drupal, crm platforms, social media platforms) and new technlogies applied to marketing...

Identify opportunities to improve productivity in user processes and propose effective solutions... user interaction:proven experience in training and providing...