TRABAJO CUSTOMER RELATIONSHIP MANAGEMENT ESPLUGUES DE LLOBREGAT, BARCELONA

Understanding of incident management and problem management process...   process improvement: identify and implement optimizations in the change management process...

Project management certification...   extra skills that set you apart:   familiar with cris management and critical situations... experience: 8+ years in information...

Stakeholder management experience with a proven record of successfully managing a complex stakeholder network... track the market security & compliance posture through...

As incident management coordinator, you will help maintain it stability and drive improvements in incident and request management...   5+ years of relevant incident/request...

In-depth knowledge of contact center technology landscape, including key it products such as crm systems, ivr systems, acd systems, and workforce management tools...

We are looking for a  functional relationship manager – ibs hr  to be part of our it team supporting  integrated business services (ibs): position snapshot: location: global...

Acting as the advocate of technologies, innovations and functional relationship management...   you will be the single point of contact between market brms (business...

Understanding of business process management (bpm) and workflow management (wfm) concepts and methodologies... experience with project management tools such as jira...

Experience in project management and consulting roles... excellent stakeholder management skills at a senior level...   proficiency in data mapping, transformation...

Good knowledge of customer facing problematics...   in we created the digital hub in barcelona to offer the best customer experience and innovation to b2c and b2b...

Understanding of data management and administrative policies as well as data security laws... solid experience in leading large scale projects in a multi-market...

You bring a mix of technical savviness, architecture mindset, project management expertise, and stakeholder empathy...   in we created the digital hub in barcelona...

Collaboration with the other modules such as request fullfiment, incident management, problem management, knowledge management whenever necessary advocate for new...

Supports the product manager and business relationship manager in the development of the strategy through incremental improvement of the product...

Experience of dealing with customer queries and/or complaints within strict deadlines... be customer and problem-solving oriented: sound business judgment, attention...

•    proven experience in leading a technical a platform and business stakeholders management...   in we created the digital hub in barcelona to offer the best...

Expertise in asset management mobile solutions...   •    stakeholder collaboration: coach, motivate, and direct staff from various organizations (business and is/it)...

Excellent project management skills, with the ability to prioritize and manage multiple projects simultaneously...   monitor key performance indicators (kpis)...

The tech lead will be in charge of the toolset roadmap, creator portal content, as well as stakeholder management...   in we created the digital hub in barcelona...

In we created the digital hub in barcelona to offer the best customer experience and innovation to b2c and b2b channels...      in this role, you will manage...