TRABAJO CUSTOMER SUCCESS BUSINESS ESPLUGUES DE LLOBREGAT, BARCELONA

Extensive business experience in a relevant function is beneficial... proficiency in converting business requirements into functional and technical specifications...

Experience with business process modelling (bpmn) and workflow modelling (uml) tools... computer science, engineering, business administration) with a career focus...

What you’ll do:    you will serve as a business analyst between the is/it & the nbs business...   partner with nbs business and is/it to elicit, analyze, translate...

Partner with business and is/it to elicit, analyze, translate, and document business requirements, pain points or opportunities into is/it requirements...

We collaborate with our business partners around the world to deliver standardized, integrated technology products and services to create tangible business value...

Good knowledge of customer facing problematics...   experience in innovating business models and developing new channels, leading disruptions or business transformation...

•    stakeholder engagement: partners with business and is/it to elicit, analyze, translate, and document business requirements, pain points or opportunities into...

Work language: fluent business english...   facilitate the strategy development of all the products in your scope and deliver on the business value these product...

Represent the business for it and it for the business... have excellent understanding of business complexity and interdependencies... ensure value delivery and sustainment...

What you’ll bring  •    interpret written business requirements and technical specification documents...   people are at the heart of our success – all of them...

Work language: fluent business english... they work closely with the product technical manager as a peer, to ensure that solutions are presented, approved and implemented...

Safeguard a consistent consumer experience across channels and keep knowledge of customer facing channels up to par •    drive root cause analysis of top customer...

Fosters collaboration from his/her operations team in project teams for small-scale business process improvement projects and/or business requirements...

Be customer and problem-solving oriented: sound business judgment, attention to details, pragmatic, resourceful, with good inter-personal and team skills...

Work language: fluent business english... collaborative work environment with various departments, including finance,  marketing, it, and customer service...

People are at the heart of our success – all of them...  •    proven experience in leading a technical a platform and business stakeholders management...

•    interpret written business requirements and technical specification documents...   people are at the heart of our success – all of them...

Work language: fluent business english... people are at the heart of our success – all of them... capable of strategic thinking and aligning architectural decisions...

Work language: fluent business english...   people are at the heart of our success – all of them... ensure business processes are adhered to mitigate risk and protect...