TRABAJO EXPERT STORAGE SERVICE MANAGEMENT ESPLUGUES DE LLOBREGAT, BARCELONA

On call service...   project management certification... experience: 8+ years in information technology, with a focus on service management and related principles...

Understanding of incident management and problem management process...   experience with it service management (itsm) tools such as servicenow, or jira...

Accountable that team adheres to service level management best practices and compliance & security requirements... ensure team meet service level and compliance...

Experience in project management and consulting roles... excellent stakeholder management skills at a senior level...   proficiency in data mapping, transformation...

Recommends improvements for service effectiveness and efficiency using emerging technologies and methods... meets it customer and consumer requirements while maintaining...

Years design agency experience in account management, strategic planning, and/or project management...   what you’ll do  provide functional expert support and...

A solid grasp of user-centered design (ucd), service design, planning and conducting user research, user testing, a/b testing, rapid prototyping, heuristic analysis...