TRABAJO HOT TECHNICAL CUSTOMER SUPPORT ESPLUGUES DE LLOBREGAT, BARCELONA

technical support: provide technical support and troubleshooting for interface-related issues, ensuring timely resolution and minimal disruption to business operations...

Safeguard a consistent consumer experience across channels and keep knowledge of customer facing channels up to par •    drive root cause analysis of top customer...

•    interpret written business requirements and technical specification documents...  •    experience of resolving technical issues, including those involving...

•    experience of successfully leading technical evaluations...   •    provide the product team with technical expertise, advising on best technology solutions...

support onboarding and training of new team members... proficiency in converting business requirements into functional and technical specifications...

Where required, innovate (architect, design, integrate, build, test a customer specific solution), this includes the technical application stack, infra stack or...

Provide ongoing support and maintenance for new tools and processes...   provides deep specialist guidance and support in their specific specialties (e...

•    support troubleshooting of complex issues in production... •    proven experience in leading and managing technical teams...  •    proven experience in leading...

Managing priorities and trade-offs between customer experience, time-to-market, and resources... proven ability to mentor junior team members and provide technical...

Develop data models to support monitoring dashboards... establish the technical foundation of nespresso's digital ecosystem for efficient data management and processing...

support and coach each of the product managers and teams, as well as carry the responsibility for these product groups...   to support the execution of the full...

Documentation creation: develop detailed technical documentation, including architecture diagrams and user guides, to support knowledge sharing and future development...

As a central part of the software engineering community, you will bring deep technical expertise and knowledge to the product team, being part of the technical reference...

You bring a mix of technical savviness, architecture mindset, project management expertise, and stakeholder empathy...  you will develop expertise in those complementary...

In this role, you will:   support coordination, execution & evolution of global products for ecommerce operations...   in we created the digital hub in barcelona...

You will support delivery and sustain of the most complex applications and business capabilities, and may be accountable for specific deliverables in relation to...

support events: lead preparation activities for large promotional events...   in we created the digital hub in barcelona to offer the best customer experience and...

Translate complex functional and technical requirements into detailed design...   ability to design, build, and deploy data solutions that capture, explore, transform...