TRABAJO ITIL APPLICATION MANAGEMENT SERVICE ESPLUGUES DE LLOBREGAT, BARCELONA

itil certification...   project management certification... on call service... experience: 8+ years in information technology, with a focus on service management...

Understanding of incident management and problem management process...   experience with it service management (itsm) tools such as servicenow, or jira...

Feedback: receive feedback on your application...   experience with it service management (itsm) tools such as servicenow, or jira... as incident management coordinator...

Accountable that team adheres to service level management best practices and compliance & security requirements... ensure team meet service level and compliance...

Have experience in vendor management and financial management...   experience in budget planning and financial management...   support the group sourcing strategy...

Collaboration with the other modules such as request fullfiment, incident management, problem management, knowledge management whenever necessary advocate for new...

Recommends improvements for service effectiveness and efficiency using emerging technologies and methods... meets it customer and consumer requirements while maintaining...