TRABAJO PERFORMANCE MONITORING SPECIALIST ESPLUGUES DE LLOBREGAT, BARCELONA

Provide input on 3rd party risk management, developing and monitoring controls to ensure compliance of vendors... we are looking for a  it vendor management specialist ...

Technology specialist... continuous improvement: conduct regular system audits and performance assessments to identify areas for improvement, optimization and automation...

•    maintain detailed service records, create and manage protocols for installation, preventive and corrective maintenance, monitoring performance metrics to continually...

performance monitoring: monitoring the effectiveness of implemented process improvements, measuring performance metrics, and providing regular updates to stakeholders...

Familiarity with it practices relevant to contact centers, such as omnichannel integration, cloud-based solutions, and data analytics for performance monitoring...

Experience with it monitoring tools such as grafana, nagios or similar...   also, tracking support team progress and key performance indicators (kpis) through...

•    drive our near shore partner team of devops engineers to implement and maintain the pipelines, release automation tools and processes necessary for the continuous...

•    monitor performance of key suppliers and maintain the operational vendor relations... •    prepare budget decisions inside the toolkit area, as well as monitoring...