TRABAJO PROBLEM SOLVING CUSTOMER SERVICE ESPLUGUES DE LLOBREGAT, BARCELONA

On call service... define strategies: develop problem resolution strategies and coordinate the implementation of fixes... experience: 8+ years in information technology...

•    plan and coordinate with external service providers and internal teams to ensure seamless technical service delivery... define the stock levels according...

Understanding of incident management and problem management process...   experience with it service management (itsm) tools such as servicenow, or jira...

Proven ability to apply problem solving and root cause analysis methodologies on expert level... ensure team meet service level and compliance objectives...