TRABAJO WORKFORCE MANAGEMENT CUSTOMER ESPLUGUES DE LLOBREGAT, BARCELONA

Understanding of incident management and problem management process...   process improvement: identify and implement optimizations in the change management process...

Project management certification...   extra skills that set you apart:   familiar with cris management and critical situations... experience: 8+ years in information...

As incident management coordinator, you will help maintain it stability and drive improvements in incident and request management...   5+ years of relevant incident/request...

Collaboration with the other modules such as request fullfiment, incident management, problem management, knowledge management whenever necessary advocate for new...

This analysis should inform the development of change management interventions and mitigation plans... this includes coordinating communication efforts, monitoring...

Acting as the advocate of technologies, innovations and functional relationship management...   outstanding levels of proficiency and technical and needs to understand...

Understanding of business process management (bpm) and workflow management (wfm) concepts and methodologies... experience with project management tools such as jira...

Experience in project management and consulting roles... excellent stakeholder management skills at a senior level...   proficiency in data mapping, transformation...

Good knowledge of customer facing problematics...   in we created the digital hub in barcelona to offer the best customer experience and innovation to b2c and b2b...

Understanding of data management and administrative policies as well as data security laws... extensive knowledge of marketing automation platforms, customer data...

You bring a mix of technical savviness, architecture mindset, project management expertise, and stakeholder empathy...   in we created the digital hub in barcelona...

Experience of dealing with customer queries and/or complaints within strict deadlines... be customer and problem-solving oriented: sound business judgment, attention...

Expertise in asset management mobile solutions...   •    stakeholder collaboration: coach, motivate, and direct staff from various organizations (business and is/it)...

In we created the digital hub in barcelona to offer the best customer experience and innovation to b2c and b2b channels...   facilitate the evaluation and selection...

•    strong training, presentation, and project management skills...   what you’ll do  •    develop and deliver the commercial excellence strategy framework to ensure...

Meets it customer and consumer requirements while maintaining service quality and considering cost-effectiveness...   minimum qualifications:  bachelor’s degree...

What we’re looking for:   at least 3 years of experience in digital & e-commerce activities, including content management systems, personalization & targeting...

Designs business scenarios and use cases for the product mix, including product introduction, specification and the change management required to maximize its adoption/value...

•    proven experience in leading a technical a platform and business stakeholders management...   in we created the digital hub in barcelona to offer the best...

Understanding of content management systems, workflows and optimizations... in we created the digital hub in barcelona to offer the best customer experience and...