TRABAJO SERVICE MANAGER QA LEAD GETAFE, MADRID

Measure and monitor contractual performance, anticipate issues and launch corrective actions as required ensures entry into service for new contracts and in service...

Emphasizing daily processes with local teams at customer’s mob to lead a clear teamwork spirit focused on a common objective “customer fleet availability/customer...

Creation and updating of service desk knowledgebase articles... documentation of all communications within the service desk tickets... provide 1st and 2nd line support...

lead and manage the security aspects of the products through their entire lifecycle... participate in meetings with the customer and lead the customer on our product...