TRABAJO HELP DESK TECHNICAL SKILLS

skills:• help desk, expert... flexible working hours to help you reconcile your professional / family life... • incident and service request management, expert...

Meet or exceed all help desk metrics and process requirements - ticket management protocols, time tracking, communication requirements, etc...

As a leading tower company, we’re ushering in an era of technology-driven advances to help connect people, businesses, and internet-enabled devices like never before...

Provide technical support for user requests – answering questions and resolving issues... requirements:microsoft windowsoffice 365 – online & desktop apps – configuration...

Requisits: skills imprescindibles: sistemes operatius - active directory (1 any d'experiència mínim)... requisits: skills imprescindibles: sistemes operatius - active...

Collect information such as market demand change, technical trend, competitor's product technical analysis, technical marketing activity planning and implementation...

•    maintain comprehensive technical documentation of the ecommerce release processes, configurations, and changes for reference and audit purposes...

Adaptable: you continue to build on your technical skills by researching methodologies and keeping up with industry trends and innovations...

Interact with management and key stakeholders: as a technical lead, you will be instrumental in connecting technical teams with management... interdisciplinary collaboration:...

help communicate, escalate and advocate on behalf of the customer   provide insights, advice, and ‘street credibility’ with technical teams to understand technical...

Conduct analysis and research of moderately complex technical customer problems... the associate technical support engineer can independently handle moderately complex...

help communicate, escalate and advocate on behalf of the customer provide insights, advice, and ‘street credibility’ with technical teams to understand technical...

Proven experience as a technical product manager or similar role in a technical environment...   collaborate with the development team to make informed technical...

•    build technical strategies for the team... •    takes the lead to communicate technical topics to technical & non-technical directors and business leaders...

O perform technical trainings to clients... as part of the technical support help desk and support system provide first class support to our clients post-delivery...

Operate governance processes and hold technical teams accountable... handle technical risks and issues during solution delivery... key accountabilities  as our lead...

Solid analytical skills with a proven ability to diagnose and resolve complex technical issues... advanced knowledge of technical troubleshooting principles and...