TRABAJO WORKFORCE ANALYST CUSTOMER SUPPORT LA CAROLINA, JAÉN

The workforce analyst will identify call center trends, forecast future workforce requirements, and provide recommendations to operational leadership...

Establish voice of customer feedback loops to ensure ease of use, customer satisfaction and continuous improvement... support development plans of direct reports...

Prioritize activities to support the business cascade... this role will support a new site startup, as such it may require periods of heightened travel to support...

This role will support a new site startup, as such it may require periods of heightened travel to support these activities... while this role will ultimately support...

Responsibilities: oversee training teams to set program expectations related to delivering excellent customer service... our diverse workforce and culture of belonging...

) to support & drive overall account plan execution... healthcare market, including industry trends, customer dynamics and legal and compliance requirements required...